Prize & Redemption Rules

Play from Canada or the United States. Claim only prizes that are available where you live.

1. Current status

No prize contest or points-redemption offer is open in this preview. A pledge does not create an available prize. These general rules do not substitute for the complete, published rules of a particular offer.

2. Free participation and eligibility

No purchase or payment is necessary. A purchase cannot improve your eligibility or chances. Participants must satisfy the Terms of Service, the adult-age policy, and the location and other requirements stated for the specific offer. An offer can require a higher age or exclude a region where necessary, disclosed before participation. Employees, administrators, sponsors, and their immediate households involved in an offer are ineligible for that offer unless its legally reviewed rules expressly provide otherwise.

3. Country restrictions

• Canada-only: available only to eligible residents in the Canadian regions listed in the offer. A Canadian-issued gift card may be usable only with the issuer’s Canadian stores or website and in CAD.
• U.S.-only: available only to eligible residents in the U.S. regions listed in the offer. A U.S.-issued gift card may be usable only with the issuer’s U.S. stores or website and in USD. Territories, Alaska, Hawaii, military addresses, and remote delivery areas must be expressly covered or excluded in that listing.
• Both countries: available in both only where the offer expressly says so and identifies how each country’s fulfillment works. Equal numeric CAD and USD amounts are not represented as equivalent values.

Unless an offer expressly permits it, prizes cannot be transferred to another person, resold, exported, shipped across the Canada–U.S. border, or exchanged for an award issued for another country. A digital code is not automatically usable internationally. Travelling to another country, using a VPN, or using a forwarding address does not change residence or eligibility.

We do not promise currency conversion, international redemption, border delivery, or a cash alternative. Issuer conditions, expiry restrictions permitted by law, service areas, and activation requirements will be disclosed before points are committed. No surprise shipping or processing payment is required to release a prize. An offer must state any separately incurred costs, such as optional travel, and applicable tax obligations in advance.

4. What each offer must disclose

Before opening, each offer will identify the legal promoter and confirmed sponsor; eligible countries and regions; age and residency rules; opening and closing times with time zone; number of prizes and approximate retail value with currency; point cost or entry method; inventory and claim limits; any material odds or skill factors; selection and tie-break procedures; verification and claim deadlines; delivery method and expected timing; issuer restrictions; and a contact for disputes. Separate contest rules will describe any required free-entry route and skill-testing procedure.

5. Spending points and failed redemptions

A redemption requires enough eligible, settled points and available inventory. Pending stakes are unavailable for redemption. The point cost, country restriction, and relevant terms must be shown before confirmation. Eligibility and inventory are checked before final deduction; if points are temporarily reserved and the request is declined or cannot be fulfilled, they are released or restored. A failed delivery caused by our or the fulfiller’s error does not silently forfeit points.

We may hold a request for a documented eligibility or fraud review and tell you what information is needed. We will explain a denial and provide a review route. We may correct duplicate awards or demonstrable errors, but cannot use a general error clause to avoid valid obligations. Changes to future point prices or stock do not retroactively change a confirmed redemption.

6. Verification, delivery, and substitutions

Before fulfillment, we may verify age, residence, account ownership, and compliance using proportionate information. Identity or tax documentation is collected only when justified and through a secure process described at that time. Do not send such documents through the sponsor form. Canadian offers may require a correctly answered, unaided skill-testing question where their specific rules and legal review call for one.

Prizes will be awarded without unreasonable delay. If the exact award becomes unavailable, we will follow the published offer rules and applicable law: a permissible substitute of equal or greater stated value, with consent where needed, or restoration of points for an unfulfilled redemption. A substitute must remain usable in the recipient’s eligible country. We will provide a claim deadline, reasonable notice, and any legally required accommodation before treating a prize as unclaimed.

7. Taxes and personal information

Recipients are responsible for taxes legally imposed on them. The promoter will perform any reporting or withholding obligations that apply. A prize below a reporting threshold is not automatically tax-free, and no universal U.S. dollar threshold is promised. Tax treatment depends on the award, recipient, payer, and applicable law.

Only information necessary for verification, tax compliance, and fulfillment is shared with the identified parties. Claiming a prize does not subscribe you to sponsor marketing or require an unrelated publicity release. See the Privacy Policy.

8. Changes and disputes

Where law or a genuine integrity problem requires an offer to be paused or changed, we will notify affected participants and handle pending entries and points fairly under the published rules. We will not retroactively add a country exclusion to avoid an otherwise valid award. Mandatory consumer and prize rights remain protected. Use Contact to request review.